Shipping & Returns Brooklyn


SHIPPING

We ship worldwide from France (Europe).

Our rates are automatically calculated at checkout and vary depending on order weight and the delivery location.

We are not responsible for any extra duties, customs fees, import charges, taxes or tariffs which occur after the item is shipped. Once an item is shipped we are not responsible if the item is lost, damaged or stolen.

All our orders are dispatched within 3 business days of purchase and shipped via French Mail Services with tracking number. 

If you purchase an item on the weekend/a public holiday, your item will be shipped the next business day.

Delivery time for EU orders is 7-10 working days from the dispatch date, while the delivery time for international orders is 10-20 days. As soon as your shipment is processed, you will receive a tracking number.

 

RETURNS

We accept returns within 14 days of delivery.
The customer is responsible for arranging and paying the return shipping.
Return are made via the original payment method, excluding the initial shipping cost.
All products must be received in their original condition, unworn, unwashed.

Made to measure items are final sale. We don't accept returns, exchanges, or cancellations. 
However, do not hesitate to contact us if you have any problems with your order.